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  • Writer's pictureDonna Johnson-Klonsky

When it is Hard to Have the Tough Conversations

As leaders and business professionals, we need to be prepared to speak up during important issues that can impact our team, customers, or finances. Have you ever had a challenging conversation and did not get the results you wanted?


This two-minute video will help you get better results during hard conversations. Click the link to watch the video. Share your thoughts in the comments below.


 


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Donna Johnson-Klonsky
Donna Johnson-Klonsky
Aug 04, 2021

Another technique that many leaders and business professionals find helpful is to consider the audience. Some questions you could ask yourself before you have a difficult discussion include:


  1. What do I know about this person?

  2. What do I know about how this person communicates?

  3. What is the best time or place to communicate with this person?


Such questions will help you communicate effectively.

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Dawud Knight
Dawud Knight
Aug 04, 2021
Replying to

Thank you! Both the video and questions are very helpful. I have heard you share that information before, and I definitely have benefited from it.

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